Technical support Representative job
Set of job responsibilities - Technical support
Field Engineer, Virtual workforce planform
At FE, we are focused aiding home services experts hoist
their organizations and lives. Network combined with the utilization of an advanced
and mobile software platform that handles the booking and management viewpoints
liberates our Pros to focus on their specialty. Field Engineer flourish thus do
their organizations, which grow by 30% on average year over year.
The home services industry stays immense ($700b+) however
generally immaculate by technology and unhampered by a predominant applicant.
The 3M+ organizations in home services space are confronting emotional change
as the world moves from offline to online.
Along this journey, we are rapidly turning into the backbone
operating system for service work force across the US and Canada.
Tech support representative job description
As a part of the Chat Support Team, you are an extraordinary communicator who is happy with taking care of complex issues rapidly and articulately. You're open to troubleshooting with limited data, composing rapidly, and providing a-list service through a content based medium.
You accept that extraordinary isn't good enough. You carry an
analytical brain to continually improve the productivity and adequacy of your
communications with our Pros.
Our Chat Support team is unique. Our average response time
is less than a minute. Our consumer satisfaction surpasses 95%. Our team shows
patience, sympathetic, dedicated, or more all else focused n on improving the
lives of our service experts. Our prosperity is their prosperity.
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