Customer Service Technician
What is required to get into customer support technician Jobs? High client-centric attitude Solid organizing skills Attention to detail Why FieldEngineer? The opportunity to have an effect Exceptionally collaborative teams that connects you with a-list clients A high-performing worldwide business at the core of the digital gig economy You can find a job in a Local Customer Support Center, you'll play an important job as the main point of contact for clients. Working shifts, including weekends and nights, you'll join a team monitoring client's data center and reacting rapidly to everything from change requests to alerts. You'll be taking care of incoming client requests by email, telephone or CRM and managing and settling them yourself or escalating them to the relevant contact in accordance with ITIL V3. This implies working closely with a range of corporate clients and our client Operations teams to guarantee our client could meet prescibed SLAs. Wha...