Your First Tech Support Job
Most home based tech support jobs don't require special degrees or certifications, but that doesn't mean they're easy to get. It seems like everyone wants a job in the technology industry lately, so you're going to need to have tech-related experience to help you stand out. Here are several ideas to help you dive in. They're meant to help you sharpen your skills, polish your resume, and make an impression on the right people, so you can become the tech support specialist you know you are. 1. Get Familiar with How Technology Works Technical support representatives are usually generalists, which means they need to know the basics about a wide range of products and technologies rather than having a mastery of one. If you're able to speak intelligently about general topics in technology? Like how web pages appear in a browser or how computers store and display information, for example? It’ll inform interviewers you're a true resource for their cus...