Apple Certified Support Professional (ACSP) Certification

Although Apple’s market share in computing is now around 16%, many of us have never used macOS.

That isn’t a problem in most technical roles, but it can cause issues in tech support. After all, you need to understand how something works before you have any chance of fixing it.

Become an Apple Certified Support Professional (ACSP)

Get a gist of macOS's core functionality and have the ability to configure key services, perform basic troubleshooting, and more.

The Apple Certified Support Professional (ACSP) certification confirms the candidate's understanding of macOS's core functionality as well as having the ability to configure key services, perform basic troubleshooting, and support multiple users with essential macOS capabilities. Candidates for this course may be in the role of a help desk professional, technical coordinator, or power user who supports macOS users manages networks.

Apple Certified Support Professional (ACSP) is a certification that helps IT, professionals, to prove their macOS knowledge. This dedicated course covers everything in the ACSP syllabus, with 12 hours of hands-on tutorials.

The video lessons help you understand the core functionality of macOS, along with key services and file systems. You also learn about multi-user setups, apps, data management, and more.

Just as importantly, the course goes over basic troubleshooting. This can be helpful in any IT role — from the help desk to a technical coordinator.

The instruction comes from iCollege, an e-learning platform with 4.7 stars on Indeed. This particular course has a rating of 4.7 stars from previous students.

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