Online Tech Support jobs
Expected set of responsibilities POST: IT Technician DATE: December 2020 Compensation RANGE: Grade 5, £23,067 to £25,941 per annum HOURS: Hourly Based Jobs, Project Based Jobs Answering TO: Servicedesk and Desktop Operations Team Leader Online Tech Support jobs Client Services Manager Post The Servicedesk team, which is important for Library and IT Services (LITS), is key for the University in providing fundamental IT support and help to both staff and students. With a wide range of facilities and gear, the Servicedesk need to have broad skills and experience to be able to manage a bunch of differing issues and difficulties. The Servicedesk Technician will be answerable for the arrangement of first and second line support to all staff and students. This will incorporate liaising with clients at all levels, noting questions and providing technical direction and solutions for a wide range of issues. Support will cover network PCs, laptops, printers, mobile devices and fro...