Your First Tech Support Job

 Most home based tech support jobs don't require special degrees or certifications, but that doesn't mean they're easy to get. It seems like everyone wants a job in the technology industry lately, so you're going to need to have tech-related experience to help you stand out.

Here are several ideas to help you dive in.  They're meant to help you sharpen your skills, polish your resume, and make an impression on the right people, so you can become the tech support specialist you know you are.

1.  Get Familiar with How Technology Works

Technical support representatives are usually generalists, which means they need to know the basics about a wide range of products and technologies rather than having a mastery of one. If you're able to speak intelligently about general topics in technology? Like how web pages appear in a browser or how computers store and display information, for example? It’ll inform interviewers you're a true resource for their customers, not just a skilled script reader.

2. Take an Alternate Position at an Innovative Tech Company

If you're having trouble getting your foot in the door, keep an eye out for well-known tech companies with entry-level position openings, like inside sales or administrative support.  Seizing these opportunities can be a great move for several reasons. First, working at an established technology company will help familiarize you with the industry, as well as how people think and talk in it. Also, as an employee, you may have a better shot at getting a tech support job in the company having worked there for a while. Finally, having experience at a solid tech company will show potential future employers that you're serious about working in the industry and that you've rubbed shoulders with other people who are, too.

3. Join an online micro job platform

For example, you can sign up for free at FieldEngineer.com to get few contract-based tech support jobs and get paid online. Joining such freelance platforms give you a happy time working at home.

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