IT Help Desk Jobs Salary Breakdown

So how much do IT help desk jobs pay exactly?

It really depends on your experience and even the city and state you live in, as we’ve already discovered.

The highest-paying states are, unsurprisingly, Washington and New York.

Let us see how much do help desk jobs pay

According to Indeed, in the US, the average salary of a help desk technician is $18.05 per hour.

That of a help desk analyst is $17.91 per hour, while a senior help desk analyst gets $20.37 per hour.

Meanwhile, according to PayScale, the average help desk technician hourly pay is $16.74. It can range between $12, 18 and $23, 13 per hour. The total yearly pay, then, comes in the $27,074 – $52,262 range.

IT help desk jobs at entry level, i.e. technicians with less than one year of experience, pay an average of $15.15.

A help desk technician with 1-4 years of experience gets $16.42.

A mid-career help desk technician with 5-9 years of experience earns an average of $18.72.

An experienced one with 10-19 years of experience tends to earn an average of $20.20.

Late career (20 years of experience and up) employees get an average of $22.

Naturally, there is a difference in salaries depending on the state and city. Here are some examples:

IT help desk jobs in Seattle, Washington offer salaries that are on average 27.1% higher than the national average.

In Washington, DC, this percentage is 20.3%.

IT help desk jobs in NYC, New York offer 17.1% higher pay.

In San Diego, California you can expect 16% more, while in LA that’s 10% north of the average.

Meanwhile, IT help desk jobs in Chicago, Illinois give 5% higher than the average.

The same goes for IT help desk jobs in Houston, Texas.